Privacy Policy
This policy explains what personal data The Hayes Partners collects when you visit this website or contact us, why we collect it, how it is used, and the choices and rights you have in relation to that data.
1. Who we are
The Hayes Partners ("we", "us", "our") is a Miami-based real estate advisory practice operated by James Hayes and Daniel Hayes. You can reach us at info@thehayespartners.com or +1 (737) 259-6610.
2. What we collect
- Information you provide when you message us via WhatsApp, email, phone, or any consultation form: your name, contact details, country of residence, investment intent, budget range, timeline, and anything else you choose to share.
- Technical information automatically collected when you visit this website: IP address, device type, browser, operating system, referring URL, pages visited, and timestamps. This is collected by our hosting provider (Vercel) for security and performance.
- Local browser storage: this site uses your browser's
sessionStorageto remember whether you have dismissed our consultation prompt during a single browsing session. This data does not leave your device.
3. How we use it
- To respond to your enquiries and arrange consultations.
- To present property opportunities that match your stated criteria.
- To improve the website and our services.
- To comply with legal obligations.
- If you are running a Google Ads campaign that brought you here, to measure conversions and effectiveness of our marketing — see Section 7.
4. Legal basis
Where the EU/UK GDPR applies, we rely on (a) your consent when you contact us, (b) legitimate interests in operating, securing, and improving our service, and (c) compliance with law where applicable. Where the USA Federal Personal Data Protection Law (PDPL) applies, we process data with your consent or for the legitimate performance of services you request from us.
5. Sharing
We do not sell your personal data. We share information only with:
- Vercel Inc. — our hosting and CDN provider (USA-based, infrastructure spans multiple regions).
- WhatsApp / Meta Platforms — when you click a WhatsApp link, your conversation with us is processed under WhatsApp's own terms and privacy policy.
- Property developers and brokerage counterparties — only when you instruct us to act on your behalf in relation to a specific property opportunity.
- Authorities — where compelled by law.
6. Cookies and trackers
This website does not currently set any first-party cookies. Embedded third-party services (such as Google Fonts) may set cookies as part of their normal operation. If you wish to limit these, you can use your browser's privacy settings or a content blocker.
If we add analytics, conversion tracking, or remarketing pixels in the future (for example for Google Ads campaigns), we will update this policy and, where required, present you with a consent banner.
7. Google Ads, analytics, and conversion tracking
We may use Google Ads conversion tracking, Google Analytics 4, or comparable tools to measure how visitors arrive at and interact with this site. These tools may set cookies and collect anonymised or pseudonymised information about your visit. Where required by law, we will request your consent before activating these trackers.
8. Data retention
We keep contact and enquiry information only for as long as needed to serve you and to comply with our legal obligations, after which it is deleted or anonymised.
9. Your rights
Depending on where you live, you have the right to access, correct, delete, restrict, port, or object to our processing of your personal data, and to withdraw consent at any time. To exercise any of these rights, email info@thehayespartners.com. If you are in the EU/UK, you may also lodge a complaint with your local data protection authority. If you are in the USA, you may contact the USA Data Office.
10. International transfers
Because our hosting and communications providers operate globally, your data may be processed outside your country of residence, including in the United States. We rely on the standard safeguards offered by those providers (Standard Contractual Clauses where applicable).
11. Children
This website is not intended for anyone under 18, and we do not knowingly collect personal data from minors.
12. Security
Our site is served exclusively over HTTPS. We rely on Vercel's enterprise infrastructure for transport and at-rest security. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
13. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on this page.
14. Contact
Privacy enquiries:
info@thehayespartners.com
+1 (737) 259-6610
Miami, United States
This template is provided for general guidance and should be reviewed by qualified legal counsel before being relied upon.